Contact Us
We'd love to hear from you
Get in Touch
General Inquiries:
hello@longarcresearch.com
Customer Support:
support@longarcresearch.com
Content Suggestions:
suggestions@longarcresearch.com
Privacy Concerns:
privacy@longarcresearch.com
Response Time
We typically respond to all inquiries within 24-48 hours during business days (Monday-Friday, 9 AM - 5 PM CT). For urgent subscription or billing issues, we aim to respond within 24 hours.
Office
Long Arc Research
San Antonio, Texas
United States
(Physical address available to subscribers upon request)
Support Resources
Before You Contact Us
You might find the answer you're looking for in our existing resources:
- FAQ →
Answers to common questions about subscriptions, content, and features
- How It Works →
Learn how to navigate Legends and make the most of your subscription
- Privacy Policy →
How we collect, use, and protect your information
- Terms of Service →
Our terms and your rights as a subscriber
Common Inquiries
Subscription Issues
For billing, cancellation, or account access problems, email support@longarcresearch.com with your account email and a description of the issue.
Content Feedback
Found an error or have feedback on a specific dossier? We appreciate corrections and suggestions. Email suggestions@longarcresearch.com with the legend name and volume.
Technical Problems
Experiencing bugs, loading issues, or display problems? Email support@longarcresearch.com with details about your device, browser, and the specific issue.
Partnership & Media
For partnership opportunities, media inquiries, or bulk licensing, contact hello@longarcresearch.com.
We Read Every Message
Your feedback helps us improve Long Arc Research. Whether it's a bug report, feature request, content suggestion, or just a note to say hello—we read and consider every message we receive. Thank you for being part of our community of serious learners.