Annotations (16)
“If you look at the moment of the iPhone, in 2009 consensus estimates for Apple for the year 2013 were off by 3x. That's a massive number, and that's the most covered company in the world. So I think you can be surprised on growth on these things. It's not natural to model anything that way. It's so natural to just say, this company's growing 80%, then 65%, then 50%, then 40%, then 30%, then a terminal growth rate.”— David George
Economics & Markets · Strategy & Decision Making · Psychology & Behavior
DUR_ENDURING
Consensus missed Apple by 3x in 4 years
“Is the market demanding more of your product? It's the most special thing when it happens. When you find a pull business, it's magic. A lot of these AI companies, what's so magical about the way ChatGPT has grown is it's a billion users, it's organic, it's all brand. The shocking thing about that one is it doesn't have a network effect. Push businesses, where you got to go sell it, they don't tend to get easier over time. They tend to get harder.”— David George
Business & Entrepreneurship · Strategy & Decision Making · Economics & Markets
DUR_ENDURING
Pull businesses get easier, push harder
“I think above 30% growth, the market still doesn't fully value the growth rate. It's just hard to model. I've studied all these companies, the model busters, and it is just so hard for any investor to build a 5 or 10-year model where high growth persists. It's just not natural. No one built a financial model for Google or Visa that had them growing 20 years into existence at 15 or 20%. It would just be totally unnatural to do so.”— David George
Business & Entrepreneurship · Economics & Markets · Psychology & Behavior
DUR_ENDURING
30%+ growth systematically undervalued
“How do we assess AI businesses right now? One is ease of customer acquisition. Cursor has been largely viral growth. You got to go sell to hospital systems with Abridge, but it turns out hospital systems are dying for this because the doctors love it. The second is customer behavior, customer retention, customer engagement. There are some head fakes, things that grow really fast and then they fall off.”— David George
Business & Entrepreneurship · Strategy & Decision Making · Technology & Engineering
DUR_CONTEXTUAL
Three factors: acquisition, behavior, margins
“We feel really strongly about market leadership. Most of the technology markets that we live in follow the Glengarry Glen Ross model: First prize gets Cadillac, second prize gets a set of steak knives, third prize you're fired. We happen to think the vast majority of market cap creation is going to go to the market leader. This is probably underappreciated. Even the number 2 player is not going to be really viable.”— David George
Strategy & Decision Making · Economics & Markets
DUR_ENDURING
Enterprise software is winner-take-all
“One of the things that I say about push businesses is sometimes they're really successful, but they don't tend to get easier over time. They tend to get harder. If you have to go sell or market your product, the bigger you get, often it gets harder. Especially on the consumer side, it almost always gets harder if you're a push business. TikTok maybe is the exception because they pushed it early so aggressively.”— David George
Business & Entrepreneurship · Economics & Markets · Strategy & Decision Making
DUR_ENDURING
Push businesses get harder at scale
“The best businesses in the world don't have customers, they have hostages. That's not actually the case in cloud. The customers in that market are well served. They're happy. It's been positive sum for them. And at the same time, the clouds are really good businesses. The market is going to be so big, it will fragment in ways that we don't yet expect. Even if you're in the number 2 in terms of absolute revenue size or market awareness, that's okay.”— David George (quoting Alex Rampel for 'hostages' line)
Strategy & Decision Making · Economics & Markets · Business & Entrepreneurship
DUR_ENDURING
Market size determines viability of #2
“We were debating Figma internally. Me and my team were taking this traditional growth lens, looking at it and we're like, the market for designers is not that big. It's really small. And if you do the math of the market size of designers and what they charge, I don't think the price makes sense at $2 billion. Our venture guys were losing their minds. They're like, you guys are totally missing the point. The ratio of designers to engineers is basically double for modern technology companies.”— David George
Strategy & Decision Making · Economics & Markets · Business & Entrepreneurship
DUR_ENDURING
Ratio shift as leading indicator
“Business model shift is a super powerful thing that's very hard for incumbents to react to. That's part of what is so exciting about the customer support industry and Decagon. The odds are so stacked in their favor because the business model's going to be very hard for incumbents to react to. And it's on the customer side, better, faster, cheaper, fully better, faster, cheaper by a lot, by an order of magnitude in each case.”— David George
Strategy & Decision Making · Business & Entrepreneurship · Technology & Engineering
DUR_ENDURING
Three disruption vectors: model, UI, data
“If you look at the SaaS and cloud wave, basically the whole story was a 7x-ing in the amount of revenue in the market. It basically split 50/50 between incumbents and startups. So 7x more revenue, incumbents grew a bunch. They took half of the new share. Startups took half the new share. I think the more dramatic the shift, especially with the more dramatic the shift in potential business model, the more likely it favors the startups.”— David George
Strategy & Decision Making · Economics & Markets · History & Geopolitics
DUR_ENDURING
Shift magnitude predicts startup advantage
“The optimal environment for growth investing would be early product cycle, bad capital cycle. But those rarely coincide. If I had to pick, it's all early product cycle. It turns out that when you and I were starting our investing careers, we started at a really good time. At the same time we had mobile, we had cloud, SaaS, e-commerce all at the same time. The biggest mistake from 2021 is that we were actually late product cycle and we just didn't realize it at the time.”— David George
Business & Entrepreneurship · Economics & Markets · Strategy & Decision Making
DUR_ENDURING
Product cycle > capital cycle
“We decided to do our investment decision-making process totally differently from traditional growth equity firms. Most growth equity investment firms have an investment committee. It's central. You go, you present, you battle to get the votes. What we decided to do was make the decision process just like our venture process, which is single trigger puller. The expectation I have set with our team is you got to be intellectually honest.”— David George
Leadership & Management · Strategy & Decision Making · Business & Entrepreneurship
DUR_ENDURING
Single trigger removes politicking
“The thing that I like about these technical terminators is they start technical and then you never know if these people are going to become commercially minded, excellent business people. So you have the grounding, you have the products. Those are the people that are likely to figure out the next product area because they're technical, because they're in the product. Mark Zuckerberg is an example of this. Elon's a great example.”— David George
Leadership & Management · Psychology & Behavior · Business & Entrepreneurship
DUR_ENDURING
Technical depth enables product evolution
“Travis at Uber is the perfect counterexample to the technical terminator. That market was just a pure battle. You fight mayors. You fight competitors. And there were competitors. You just needed to be ruthlessly competitive and driven and operationally intense. One of the elements of people judgment is what is the right founder for the right market?”— David George
Leadership & Management · Strategy & Decision Making
DUR_ENDURING
Founder type must match market type
“We win deals based on years of relationship building. We recently did a deal where the founder, we had worked the founder so hard that he called us and he was like, hey, I'm ready to do this. I'll just talk to you. That's fruit of 2 years of labor. Helping them as if we were already investors in their company. Helping them with candidates, helping them with customers, spending quality time and showing that we understand their business. Often that's the biggest thing.”— David George
Business & Entrepreneurship · Leadership & Management
DUR_ENDURING
2-year value-add before investing
“Dylan at Figma, from the moment I joined a16z, we had done the full-court press. He came to our summit. It was Mark and Ben bear hugs. He was really into crypto. We bear hugged him on the crypto side. We did everything we could with him, helping him with a board search. We placed a person in our network onto his board. We were trying to do everything and trying to catalyze a deal. And he was like, I'll let you know when. So COVID strikes and he calls us and he's like, now's the time.”— David George
Business & Entrepreneurship · Leadership & Management
DUR_ENDURING
Years of relationship paid off in crisis
Frameworks (3)
Push vs. Pull Business Scaling Dynamics
Evaluating customer acquisition sustainability at scale
A framework for assessing whether a business will become easier or harder to scale based on whether customers are demanding the product (pull) or the company must actively sell it (push). Pull businesses tend to get easier with scale as organic growth compounds; push businesses tend to get harder as customer acquisition costs rise and platform economics shift against advertisers.
Components
- Classify the primary acquisition mechanism
- Assess the presence of network effects or natural virality
- Model CAC trends at scale
- Evaluate potential for pull transformation
Three-Factor AI Business Quality Assessment
Evaluating AI application companies in the early era
A three-dimensional assessment framework for AI application businesses: (1) ease of customer acquisition, (2) customer behavior and retention, and (3) gross margins. In the early AI era, this framework allows for temporarily low gross margins if strong signals exist on the first two dimensions, recognizing that inference costs are likely to decline and usage patterns are still emerging.
Components
- Assess ease of customer acquisition
- Analyze customer behavior, retention, and engagement
- Evaluate gross margins with temporal context
Three-Vector Disruption Framework
How startups beat incumbents with compounding advantages
Startups maximize their odds of displacing incumbents when they attack on three vectors simultaneously: (1) a business model shift that incumbents cannot react to without cannibalizing existing revenue, (2) a completely reimagined UI/UX that breaks from legacy product paradigms, and (3) access to new data sources that incumbents do not control. The more dramatic the shift on each vector, the harder it is for incumbents to respond. When all three align, the startup has compounding structural advantages.
Components
- Identify potential business model shifts
- Design a UI/UX that is fundamentally incompatible with the incumbent's product
- Access new data sources or data modalities incumbents don't control
- Ensure the three vectors compound and reinforce each other
Mental Models (9)
Single Trigger Puller vs. Committee
Decision MakingDecision-making systems can be designed with a single empowered decision-maker (trigger puller) or a committee requiring consensus. Single trigger puller systems encourage full exploration of both risks and rewards because the decision-maker is not incentivized to politic for votes or sell a predetermined conclusion. Committee systems tend toward risk aversion and consensus-seeking, where dissenting views are suppressed to avoid blocking the group. The trade-off is speed and decisiveness (single trigger) versus risk mitigation and diverse input (committee). The optimal choice depends on the organization's error costs: high-conviction, high-speed environments favor single trigger; high-risk, irreversible decisions favor committees.
In Practice: Explains a16z Growth's deliberate choice to avoid traditional investment committees in favor of individual decision-making authority
Demonstrated by Leg-dg-001
Growth Persistence Underpricing
EconomicsA market inefficiency where consistent growth above 30% is systematically undervalued because investors and analysts find it psychologically unnatural to model growth rates that persist or decay slowly. This creates a persistent arbitrage opportunity for investors who can correctly identify companies with durable growth drivers. The mispricing occurs because traditional valuation approaches assume growth rates decay linearly toward a terminal rate, when in reality the best businesses can sustain high growth for much longer than consensus expects.
In Practice: Articulates why David George focuses on companies growing faster than 30%, where market mispricing is most severe
Demonstrated by Leg-dg-001
Leading Indicator Ratios
EconomicsCertain ratios or metrics can serve as forward-looking indicators of market size and opportunity before traditional TAM analysis reveals them. For example, the designer-to-engineer ratio doubling in modern tech companies was a leading indicator that the market for design tools was about to expand dramatically, even though traditional TAM sizing would have shown a small, static market. The model emphasizes looking for structural shifts in how work is done, how teams are composed, or how resources are allocated as signals of coming market expansion.
In Practice: Explains how a16z identified that Figma's addressable market was much larger than static designer population suggested
Demonstrated by Leg-dg-001
Linear Extrapolation Bias
PsychologyThe cognitive tendency to project the future by extending current trends in a straight line, rather than considering compounding effects, exponential growth, or mean reversion. This bias makes it psychologically difficult to build financial models where high growth rates persist, leading to systematic undervaluation of companies experiencing compounding growth. The bias is strongest in forecasting, where even sophisticated analysts default to linear decay models (80% growth, then 65%, then 50%) rather than considering that growth might persist or even accelerate.
In Practice: Explains why markets consistently undervalue high-growth companies, illustrated by Apple's iPhone growth being underestimated by 3x over 4 years
Demonstrated by Leg-dg-001
Pull vs. Push Scaling Dynamics
Strategic ThinkingA strategic classification of businesses based on whether customers demand the product (pull) or the company must actively sell it (push). Pull businesses tend to exhibit increasing returns to scale, where growth becomes easier over time as word-of-mouth compounds, brand strengthens, and network effects accumulate. Push businesses tend to exhibit decreasing returns to scale, where growth becomes harder as easy customer segments are exhausted, advertising costs rise, and platform providers extract more value. The distinction is critical for long-term value creation because scaling economics determine whether a business can sustain high growth rates profitably.
In Practice: Central to David George's investment philosophy, used to evaluate whether a business will become easier or harder to scale
Demonstrated by Leg-dg-001
Market Size Determines Winner Viability
Strategic ThinkingIn large markets, multiple winners can thrive because the total addressable market supports several profitable companies even with unequal market share distribution. In smaller markets, winner-take-all dynamics dominate because only the market leader can achieve the scale necessary for profitability. This model explains why cloud infrastructure (AWS, Azure, GCP) can all be great businesses despite competition, while consumer social networks tend toward monopoly. The key insight is that market size, not competitive dynamics alone, determines whether being the number two player is viable.
In Practice: Used to explain why model providers (AI) will likely support multiple winners while consumer AI interfaces will likely be winner-take-all
Demonstrated by Leg-dg-001
Enterprise Winner-Take-Most
Strategic ThinkingIn enterprise software, markets tend toward extreme concentration where the market leader captures the vast majority of value, even without network effects. This occurs because enterprise buyers face high switching costs, implementation complexity, and risk aversion that all favor incumbents. Once a vendor achieves market leadership, they become the default choice (nobody gets fired for buying the leader), creating a self-reinforcing cycle. Examples include Salesforce in CRM, Workday in HCM, ServiceNow in ITSM, where no viable second-place competitor exists. The model contradicts the assumption that network effects are necessary for winner-take-all dynamics.
In Practice: Explains why a16z Growth focuses exclusively on market leaders and why they believe even number two players in enterprise are not viable investments
Demonstrated by Leg-dg-001
Three-Vector Disruption
Strategic ThinkingStartups maximize their odds of displacing incumbents by attacking on three vectors simultaneously: (1) a business model shift incumbents cannot adopt without cannibalizing revenue, (2) a fundamentally reimagined UI/UX incompatible with legacy product architecture, and (3) access to new data sources incumbents do not control. The power of the model comes from the compounding nature of the three vectors; each makes the others more defensible. A business model shift alone can be copied; a UI innovation alone can be added as a feature; a data advantage alone can be replicated. But all three together create a structural moat that takes years for incumbents to cross.
In Practice: Framework for evaluating whether AI startups can successfully displace enterprise incumbents like Salesforce
Demonstrated by Leg-dg-001
Product Cycle Positioning
TimeInvestment returns are primarily determined by position in the product cycle (early vs. late) rather than position in the capital cycle (abundant vs. scarce). Early product cycle means new technological capabilities are creating fresh market opportunities with undefined competitive dynamics; late product cycle means the technology is mature and opportunities are incremental improvements. The optimal environment is early product cycle with bad capital cycle (few competitors chasing opportunities), but if forced to choose, early product cycle is more important. Late product cycle combined with abundant capital (2021) produces the worst outcomes because capital chases diminishing opportunities.
In Practice: Explains why David George believes the current AI era (early product cycle) is a strong environment for growth investing despite competitive pricing
Demonstrated by Leg-dg-001
Connective Tissue (2)
Steam engine pricing dynamics and surplus capture
The steam engine offers a historical parallel for understanding how technological surplus is distributed between creators and users.
Used to explain why business model assumptions for AI companies that assume capturing white-collar labor value are likely to be wrong
Glengarry Glen Ross sales contest scene
The Glengarry Glen Ross sales contest serves as a vivid metaphor for winner-take-all market dynamics in technology.
Used to explain market leadership philosophy
Key Figures (8)
Dylan Field
2 mentionsCEO of Figma
Ben Horowitz
2 mentionsCo-founder and General Partner at Andreessen Horowitz
Mark Zuckerberg
1 mentionsCEO of Meta (Facebook)
Elon Musk
1 mentionsCEO of Tesla, SpaceX, and other companies
Alex Rampel
1 mentionsPartner at Andreessen Horowitz
Marc Andreessen
1 mentionsCo-founder and General Partner at Andreessen Horowitz
Travis Kalanick
1 mentionsFormer CEO of Uber
Ali Ghodsi
1 mentionsCEO of Databricks
Glossary (1)
terminator
DOMAIN_JARGONIn this context: a founder archetype combining technical depth with relentless execution intensity
“I really like a certain archetype of founder. I call them the technical terminator.”
Key People (3)
Jan Stoica
Berkeley professor, co-founder of Databricks
George Kurtz
CEO of CrowdStrike, cited as example of technical terminator founder archetype
Travis Kalanick
(1976–)Former CEO of Uber, counterexample to technical terminator
Concepts (2)
Total Addressable Market (TAM)
CL_STRATEGYThe total revenue opportunity available for a product or service
Linear extrapolation in financial modeling
CL_PSYCHOLOGYThe cognitive bias of projecting growth rates in a straight line
Synthesis
Dominant Themes
- Markets systematically undervalue persistent high growth (30%+)
- Pull businesses have fundamentally better scaling economics than push businesses
- Product cycle position matters more than capital cycle position
Unexpected Discoveries
- ChatGPT has reached 1 billion users without network effects
- Apple's iPhone growth was underestimated by 3x in consensus forecasts
Cross-Source Questions
- How do other growth investors think about the 30% growth threshold?
- What are counterexamples to winner-take-all dynamics in enterprise software?
Processing Notes
Source is rich in investment frameworks and mental models but light on specific legends from the registry.
Synthesis
Source is rich in investment frameworks and mental models but light on specific legends from the registry.